Privacy Policy

Transparency & Data Protection

Privacy Policy for Deven Cargo Packers & Movers

Last updated: September 2026

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At Deven Cargo Packers & Movers, reachable at www.devencargopackers.in, we respect your privacy and are committed to protecting any personal identifiable information that you share with us. This Privacy Policy document describes the types of personal data we gather, how we process and protect it, and your rights in relation to your personal information when utilizing our shifting, packing, moving, storage, and logistics services.

1. Information We Collect

When you contact us, book our services, or fill out moving quote forms on our website, we may collect the following details:

• Contact Information: Full name, telephone/mobile number, email address, and billing address.
• Relocation Information: Pickup address, delivery/destination address, preferred moving date, inventory details, and specialized packing requirements.
• Technical Data: IP address, browser type, operating system, pages viewed, and referring URLs collected through standard server logs and analytics.

2. How We Use Your Information

We use the data we collect from you for legitimate business needs, specifically:

• To deliver accurate moving quotations and schedule pre-move physical or virtual surveys.
• To execute packing, loading, transportation, unloading, and unpacking services securely.
• To keep you updated about consignment status, transit tracking, and delivery timelines.
• To provide customer support, respond to your inquiries, and resolve any feedback or complaints.
• To prevent fraudulent bookings and maintain the safety and integrity of our operations.

3. Sharing and Disclosure of Information

Deven Cargo Packers & Movers does not sell, rent, or trade your personal information to third parties for marketing purposes. We only disclose necessary details under specific circumstances:

• Operational Partners: Verified logistics drivers, supervisors, or verified transit partners solely to fulfill the transport of your goods.
• Legal Obligations: When required by Indian law, governmental authorities, or court order to comply with legal processes or protect our rights.
• Payment Gateways: Secure third-party payment providers (e.g., Instamojo) to process online payments and security tokens safely.

4. Data Security

We implement strict administrative, technical, and physical safeguards designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal details and moving data. All online transactions and inquiries are processed through secured communication channels.

5. Cookies and Web Analytics

Our website may use standard "cookies" and similar tracking technologies to enhance user browsing experience, analyze site usage trends, and remember preferences. You can configure your browser to reject cookies; however, some site functionalities may become unavailable.

6. Third-Party External Links

Our website may contain links to third-party portals (such as payment gateways, maps, or social media). We are not responsible for the privacy practices, content, or terms of third-party websites. We encourage you to review their respective privacy policies.

7. Retention of Information

We retain customer information only for as long as necessary to complete the agreed relocation services, fulfill accounting, billing, and warranty obligations, and comply with applicable statutory laws.

8. Your Privacy Rights

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request deletion of your records from our active marketing lists by reaching out to our support team.

9. Updates to this Policy

Deven Cargo Packers & Movers reserves the right to amend or update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.